Product Designer — Mobile / Web
Product Designer ——— Mobile / Web
Product Designer ——— Mobile / Web
Making California State Parks More Discoverable and Engaging
Making California State Parks More Discoverable and Engaging
AI-Powered Itinerary Builder
California State Parks



Project Details
Project Details
Following the successful revamp of the California State Parks website, we proposed an advanced AI-powered itinerary builder designed to transform trip planning. This initiative aimed to make exploring parks more intuitive, exciting, and cost-effective, while encouraging visitors to discover lesser-known destinations.
As a UX designer, I played a crucial role in integrating AI to offer personalized trip suggestions based on user preferences and historical data, fostering deeper engagement and creating tailored, enjoyable experiences.
Following the successful revamp of the California State Parks website, we proposed an advanced AI-powered itinerary builder designed to transform trip planning. This initiative aimed to make exploring parks more intuitive, exciting, and cost-effective, while encouraging visitors to discover lesser-known destinations.
As a UX designer, I played a crucial role in integrating AI to offer personalized trip suggestions based on user preferences and historical data, fostering deeper engagement and creating tailored, enjoyable experiences.
My Role
Research & UX/UI
Timeline
2023 - Ongoing
Type
End to End Mobile App
Project Team
Nick Porter, Sr. UX Manager
Venkat N, Sr. Product Designer
Aaron Wiebe, Sr. Director
Utkarsh M, Product Owner
Problem
Problem
Many visitors tend to frequent only a few well-known parks, creating overcrowding and leaving others underexplored. Our challenge was to create a solution that would motivate visitors to discover hidden gems, explore diverse park offerings, and make trip planning effortless.
Many visitors tend to frequent only a few well-known parks, creating overcrowding and leaving others underexplored. Our challenge was to create a solution that would motivate visitors to discover hidden gems, explore diverse park offerings, and make trip planning effortless.



Challenges
Challenges
Integration with Existing Systems: Ensuring seamless incorporation of the AI itinerary builder into the revamped website.
Personalization at Scale: Using AI to analyze extensive data and deliver highly accurate, tailored park recommendations.
Community-Driven Insights: Community-Driven Insights: Incorporating user and community feedback to refine recommendations and enhance the visitor experience.
Integration with Existing Systems: Ensuring seamless incorporation of the AI itinerary builder into the revamped website.
Personalization at Scale: Using AI to analyze extensive data and deliver highly accurate, tailored park recommendations.
Community-Driven Insights: Community-Driven Insights: Incorporating user and community feedback to refine recommendations and enhance the visitor experience.
What I Accomplished
What I Accomplished
Designed and developed the AI itinerary builder to align with user needs and broader business objectives, maximizing engagement and revenue potential.
Suggested multi-park itineraries and featured lesser-known parks, improving traffic distribution and enriching visitor experiences.
Developed strategies projected to boost bookings and revenue by promoting underutilized parks and optimizing travel routes for cost-efficiency.
Integrated community-driven insights to ensure recommendations reflected real visitor preferences, creating a more relatable and impactful tool.
Designed and developed the AI itinerary builder to align with user needs and broader business objectives, maximizing engagement and revenue potential.
Suggested multi-park itineraries and featured lesser-known parks, improving traffic distribution and enriching visitor experiences.
Developed strategies projected to boost bookings and revenue by promoting underutilized parks and optimizing travel routes for cost-efficiency.
Integrated community-driven insights to ensure recommendations reflected real visitor preferences, creating a more relatable and impactful tool.



AI-Powered Itinerary Builder for California State Parks Case Study
AI-Powered Itinerary Builder for California State Parks Case Study
To get the detailed information about the entire process, click here!
To get the detailed information about the entire process, click here!